Agituff Return and Refund Policy
Effective Date: [7th May, 2024]
This Return and Refund Policy (“Policy”) outlines the conditions under which you can return Agituff products and receive a refund.
Returns
- You may return most unused, undamaged products within 3 days of delivery for a full refund.
- Certain products, such as custom-made glass or installed products, may be excluded from returns. These exclusions will be marked on the product page.
- To initiate a return, please contact us by email or by phone number. We will provide you with a return authorization number (RMA) and instructions on how to return the product.
Return Shipping
- You are responsible for the cost of returning the product.
- We recommend using a trackable shipping service and insuring the shipment for the full value of the product.
Refunds
- Once we receive the returned product and verify that it meets the return conditions, we will issue a full refund to the original payment method within 30 business days.
- Shipping costs will only be refunded if the return is due to our error.
Damaged or Defective Products
- If you receive a product that is damaged or defective, please contact us immediately.
- We will arrange for the product to be returned and issue a full refund, including shipping costs.
Changes to This Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website.